Yes! We offer special pricing for bulk orders of MDF cutouts, wooden shapes, and craft kits for schools, event planners, and resellers. Please email care@haoser.com , 9910369922 with your requirements and we will get back to you within 24 hours.

We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect. Please email us at care@haoser.com with your order number and a photo of the issue. Refunds are processed within 5–7 business days after the return is approved. Customized or personalized products are non-returnable unless damaged.

You will receive an order confirmation email on your registered email address within a few minutes of placing your order. If you don't see it, please check your spam/junk folder. You can also track your order anytime at haoser.com using the Track Order link in the top navigation.

Address changes are possible only within 2 hours of placing your order, before it is processed for dispatch. Please contact us immediately at support@haoser.com or call +91 9910369922. Once the order is packed and shipped, we are unable to modify the address.

All orders are dispatched from our Noida warehouse within 12–36 hours of confirmation. Standard delivery across India takes 3–6 business days depending on your location. Express shipping options are available at checkout. You will receive a tracking link via email and SMS once your order is shipped.

All orders are shipped within 12-36 hours from our warehouse in Noida, UP.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

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